Honeywell Tech Support

I  finally was able to call Honey well tech support today and situated that there are visited numerous problems with the Sweat zone valve and individuals plastic plates. So sometime lately Honeywell started shipping all SWEAT zone valves while using the brass actuator plates.  We have to hold back for local supple houses to get rid of out all of the plastic stock and get in new brass ones.

I installed my own, personal 'known being good' t-stat wire within the roof unit while altering each t-stat. I monitored all wiring at unit for the factory wiring diagram inside the unit. I confirmed 24v to relays, boards, solenoids, and controls. Once I spoken using the Honeywell tech support team they confirmed all functions, modes, and wiring within the thermostat being correct. He even mentioned he'd not experienced this before. I am very puzzled just the way the system operated fine while using original non prrr-rrrglable thermostat, now this problem arises once i change t-stats. NOTHING Within The UNIT HAS Changed. Help cure my madness.

Honey well Tech Support

Calls to Honey well Tech Support are drenched within the call monitoring database system. In situations where an problem is not properly resolved within the reasonable or agreed time-frame, additional discussions and troubleshooting periods are held to build up and implement the very best solution. Additionally, monitoring the needs could be a effective tool for monitoring trends and ensuring appropriate staff and technology are available to phone phone phone callers.